Privacy Policy
Last updated: March 2026
1. Information We Collect
We collect information you provide directly to us when you create an account, place an order, or contact us. This includes:
- Name, email address, and phone number
- Shipping and billing address
- Order details and uploaded files
- Payment information (processed securely by our payment partners)
- Communication history with our team
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your print orders
- Communicate with you about your orders and account
- Send order status updates and delivery notifications
- Improve our services and customer experience
- Respond to your inquiries and support requests
3. File Handling
Files you upload for printing are stored securely and used solely for fulfilling your order. We do not share, sell, or use your uploaded content for any other purpose. Files are automatically deleted from our servers 30 days after order completion.
4. Data Security
We implement industry-standard security measures to protect your personal information. All data transmissions are encrypted using SSL/TLS. Payment processing is handled by PCI-compliant payment partners and we do not store your card details on our servers.
5. Cookies
We use essential cookies to keep you logged in and remember your preferences. We do not use third-party tracking cookies for advertising purposes.
6. Third-Party Services
We may share limited information with trusted third-party services for payment processing, delivery, and analytics. These partners are bound by their own privacy policies and are only given access to information necessary to perform their services.
7. Your Rights
You have the right to:
- Access and review your personal data
- Request correction of inaccurate information
- Request deletion of your account and data
- Opt out of promotional communications
8. Contact Us
If you have any questions about this Privacy Policy, please contact us.